Matthew J. A. Craig

Matthew J. A. Craig

Assistant Professor of Computer-Mediated Communication

Central Michigan University

Biography

I am an Assistant Professor of Computer-Mediated Communication in the School of Communication, Journalism, and Media at Central Michigan University (CMU), where I am starting an affiliated Communication and Social Robotics Lab (COMBOTLABS).

My research examines how people communicate with and through machines, such as human-AI communication and AI-mediated communication. Contexts for this work include but are not limited to social media platforms, augmented reality (AR), virtual reality (VR), social computing, and human-robot interaction. In particular, I am curious about how people make decisions about managing their private information in an increasingly automated world. Recent publications of mine include articles in Human-Machine Communication, Communication Quarterly, Telematics and Informatics, Computers in Human Behavior: Artificial Humans, Communication Studies, Late-Breaking Reports in the ACM/IEEE International Conferences on Human-Robot Interaction, and book chapters in the SAGE Handbook of Human-Machine Communication, De Gruyter Handbook of Media Technology and Innovation, and De Gruyter Handbook of Robotics in Society and Culture. Before CMU, I was the inaugural College of Communication and Information Postdoctoral Research Associate in the Information Integrity Institute at Tennessee’s flagship university, the University of Tennessee, Knoxville (Dr. Catherine Luther, Faculty Mentor).

Outside of academia, I was the coalition director for the Michigan Coalition for HIV Health and Safety, where I educated lawmakers about HIV and legislation to modernize Michigan’s HIV laws in Lansing, Michigan, and across the state. I am also a political consultant for political campaigns and organizations on matters related to strategic communication, including opposition research, disinformation, and emerging media and technology.

Interests

  • Human-machine communication (HMC)
  • Privacy
  • New Media
  • Artificial Intelligence
  • Social Robotics

Education

  • Ph.D. in Communication & Information, 2024

    Kent State University

  • M.A. in Communication, 2020

    Western Michigan University

  • B.A. in Organizational Communication & Gender and Women's Studies, 2017

    Western Michigan University

Publications

Interacting with social robots: The influence of their distinctive cues, behavioral capabilities, and affordances on social interaction and well-being

Social robots have the potential to significantly impact human behavior in social settings, presenting both opportunities and challenges. This chapter explores the multifaceted influences of social robots’ cues, behavioral capacities, and affordances on human–robot interactions (HRI) and their implications for human well-being. Social robots employ various cues to engage users, and effective interactions rely on speech and dialogue recognition, visual, audio, and tactile cues, and the ability of robots to move and gesture aids in fusing verbal and non-verbal behaviors. As such, anthropomorphism and helpfulness are pivotal in shaping human perceptions of social robots. Greater anthropomorphism can build rapport and trust, but further research is needed to understand the complex relationship between anthropomorphism, helpfulness, and high-stakes scenarios. The potential benefits of social robots for human well-being are significant, as they can provide emotional support, reduce stress, and help people adopt healthy behaviors. However, it is crucial to balance the advantages and risks of using social robots to complement human interaction rather than replace it.

Teaching

Central Michigan University

  • Communicating in Workplaces and Volunteer Organizations (COM 264)

Kent State University

  • Human-Computer Interaction (EMAT 33310)
  • Introduction to Human Communication (COMM 15000)

Western Michigan University

  • Communication Research Methods (COM 3000)
  • Introduction to Organizational Communication (COM 2800)
  • Introduction to Public Relations (COM 2500)
  • Communication and Community Engagement (COM 1000)

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